[vc_row][vc_column][thb_gap height=”40″][vc_tour interval=”0″ style=”style2″][vc_tab title=”Frequently Asked Questions” tab_id=”1392981545103-3-8″][vc_toggle title=”Are my details secure”]Of course! All the details we request are necessary to process your payment efficiently and via a secure server. We do not save your payment details once we have processed payments. Additionally, we will never pass your details on to anyone else.[/vc_toggle][vc_toggle title=”What forms of payment do you accept”]For online orders we accept all major credit cards including Visa and Mastercard.[/vc_toggle][vc_toggle title=”Do you deliver overseas”]Unfortunately not at this stage.[/vc_toggle][vc_toggle title=”Who do you use for delivery”]We use Australia Post’s eParcel service to deliver all over Australia. There is a choice between Express Post or Registered Post. We can deliver to residential, business and PO Box addresses.[/vc_toggle][vc_toggle title=”How can I track my delivery”]For either delivery method there is a tracking number which we will provide to you in your order confirmation email. This can then be used at http://auspost.com.au/track/track.html.[/vc_toggle][vc_toggle title=”How much do you charge for delivery”]Depending on the postage option selected:
– Up to 4 items = $ 10
– 5 to 10 items = $ 14[/vc_toggle][vc_toggle title=”How long will it take to deliver my item”]Once we have received your order, we generally post your products with-in 24 hours. Depending on the type of postage selected, registered mail can take up to 2-10 days depending on location.[/vc_toggle][vc_toggle title=”Can I exchange an item that was purchased online”]Of course! Providing the item has not been opened or used we can exchange it. Please call the clinic on 82131818 to organise a replacement. Items can be returned to the clinic at:

 

Medical Lasers and Dermatology

Ground Floor

18 North Terrace Adelaide SA 5000

82131818 is the contact number

Once we have received your returned item we can post the organised replacement.

Returns and exchanges need to be sent back with in 30 days of receiving the item, in the original packaging.[/vc_toggle][vc_toggle title=”Can I change or cancel my order” el_id=”1482258637568-f1a5e56e-762d”]To cancel or change your order you will need to call the clinic on 82131818 as soon as possible.[/vc_toggle][vc_toggle title=”My item is out of stock, what can I do” el_id=”1482258636625-5faf49fd-a689″]We try to keep all items in stock, however popular items may be unavailable at times. Please call 82131818 and we can place the item on backorder and dispatch it once it has been restocked.[/vc_toggle][vc_toggle title=”What do I do if I receive a faulty item or have concerns about my item” el_id=”1482258769241-9d7f764b-92a0″]We take extreme care in packaging products, wrapping all delicate items in bubble wrap to ensure you receive them in excellent condition. In the unlikely event that an item you receive is faulty, or you have any questions about your order please call us on 82131818.[/vc_toggle][vc_toggle title=”How do I contact Medical Lasers & Dermatology” el_id=”1482258768734-97155b4d-ee5b”]Phone: 82131818

Medical Lasers and Dermatology

Ground Floor

18 North Terrace Adelaide SA 5000

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This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss